Citizens Advice is the national charity providing practical advice and knowledge for free to anyone who needs it. In total they helped over 2.66 million people find a way forward with one-to-one advice in 2022-23. Their advice website had over 60 million views of their online self-help advice. They provide support in approximately 1,600 locations across England and Wales with 14,000 volunteers and 8,843 staff. Volunteering for Citizens Advice is a fulfilling way to develop employable skills as well as use your time to help others.
What kinds of roles are there?
Each borough has differing levels of demand for volunteers, so it's best to check with your local branch first. In general, the most common roles Citizens Advice recruit for are
- giving information, advice and client support
- admin and customer service
- fundraising
- media
- research and campaigns
- volunteer recruitment and support
- trustee
They even have their own handy quiz to help you find a role that works best for you! You can take it here. All these roles offer a unique chance to gain valuable experience, whether through gaining directly relevant skills or transferrable ones.
Where is my local Citizens Advice bureau?
Within Greater London, there are 28 Citizens Advice charities delivering advice services. Find your local branch below and get involved. If your local branch isn't recruitung for volunteers, why not try a neighbouring borough?
East End (Hackney, Newham, and Tower Hamlets)
Related Opportunities
You will support people to access healthcare and overcome barriers, providing much-needed practical support. Your time can be split between working at our Outreach Services in East London, and on our remote Advice Line.
Children with Voices, a non-profit organization dedicated to empowering children and creating a brighter future, is seeking a skilled and compassionate Website and Digital Specialist for a one-time project.
Children with Voices, a dynamic children's charity based in Hackney, London, is seeking a dedicated and experienced Operations Manager to join our team.
