Citizens Advice is the national charity providing practical advice and knowledge for free to anyone who needs it. In total they helped over 2.66 million people find a way forward with one-to-one advice in 2022-23. Their advice website had over 60 million views of their online self-help advice. They provide support in approximately 1,600 locations across England and Wales with 14,000 volunteers and 8,843 staff. Volunteering for Citizens Advice is a fulfilling way to develop employable skills as well as use your time to help others.
What kinds of roles are there?
Each borough has differing levels of demand for volunteers, so it's best to check with your local branch first. In general, the most common roles Citizens Advice recruit for are
- giving information, advice and client support
- admin and customer service
- fundraising
- media
- research and campaigns
- volunteer recruitment and support
- trustee
They even have their own handy quiz to help you find a role that works best for you! You can take it here. All these roles offer a unique chance to gain valuable experience, whether through gaining directly relevant skills or transferrable ones.
Where is my local Citizens Advice bureau?
Within Greater London, there are 28 Citizens Advice charities delivering advice services. Find your local branch below and get involved. If your local branch isn't recruitung for volunteers, why not try a neighbouring borough?
East End (Hackney, Newham, and Tower Hamlets)
Related Opportunities
We are looking for volunteers who would like to play a role in building people’s confidence! As an English-speaking volunteer whether native or fluent and with any kind of accent or background, you will have the skills needed to support people.
Are you creative? Would you like to support others to express their emotions through arts and crafting? Art plays a valuable role in mental wellbeing with research showing that crafting, regardless of the medium you use can boost your mood.
We are looking for volunteers who would like to play a role in building people’s confidence. Would you be interested in supporting people to improve their conversational English skills?
