Helpline Volunteer

What You'll Do: 

You will have your own case load of weekly telephone calls and work towards SMART goals to assist the participant in managing and improving their space and hoarding situation

 

The role consists of:-

  • Building rapport with your assigned participants and offering them one-to-one support over the telephone
  • Delivering our support model of 27 phone calls
  • Assessments of incoming cases (further training will be provided)
  • Complying with HUK's case-management procedures, training program and other relevant policies and procedures.
  • £5 pound meal allowance for each session volunteering. We pay for travel to and from the office in Angel, London.

 

Training on hoarding behaviour and other relevant areas will be provided. If you are interested, please email recruitment@hoardinguk.org  application pack.

What We're Looking For: 
  • Individuals or professionals with interest and/or experience in mental health
  • Psychology graduates or students looking for experience or a student work placement
  • Individuals with lived experiences of hoarding
  • Individuals with the ability to work sensitively and professionally with people facing difficult circumstances
  • A commitment to volunteering with us for one year and for four hours each week
  • Office working (Islington) or remote
  • A commitment to values and ethos of HUK
Summary
Volunteering
Other
Legal rights and advice
Mental Health
Social Care
Islington
52 Weeks Minimum
4 Hours / Week
Skills you will develop: 
Active listening
Building relationships and influencing
Organisation
Using professional behaviours
Relevant interests: 
Charity / Nonprofit
Requirements: 
DBS check
Over 18 years old

Similar Opportunities

 
TCS London Marathon 2026 volunteering
Teenage Cancer Trust
Min. 0 Weeks Minimum weeks
TCS London Marathon 2026 volunteering
Volunteering
Volunteer
Young People

Get your lungs ready for shouting, your arms ready for waving and join our team to help us make sure the experience is one our runners – or you – will never forget! Greet our runners at the finish line after their epic challenge.

 
London Landmarks Half Marathon 2026 cheer squad volunteer
Teenage Cancer Trust
Min. 0 Weeks Minimum weeks
London Landmarks Half Marathon 2026 cheer squad volunteer
Volunteering
Volunteer
Young People

Could you help to celebrate and encourage our team of runners on race day? Help them around the London Landmarks Half Marathon course by making some noise and showing them some Teenage Cancer Trust love.

 
Tigrinya Speaking Befriender Volunteer - Female Only (Hounslow)
Hestia
Min. 0 Weeks Minimum weeks
Tigrinya Speaking Befriender Volunteer - Female Only (Hounslow)
Volunteering
Befriender
Mental Health

Do you speak Tigrinya and are looking to give back to the local community? By joining our team of befrienders, you will support us to reach some of the most isolated adults in the community to reduce their feelings of loneliness and build friendships

Related Articles

City St George's Volunteering
Giving Tuesday 2023
Find out how you can take part in #GivingTuesday this year at City and beyond!
City St George's Volunteering
How do I decide where to volunteer? 
Before you start browsing our volunteering opportunities read our handy guide to help you narrow down your options.
City St George's Volunteering
6 top tips for the City Volunteering Fair 2023
We’ve put together our top tips for getting the most out of next week's Volunteering Fair and what to prepare for.