Team Support Volunteer (One Big Walk Volunteer Caller - London)

What You'll Do: 

Are you good on the phone? Do you want the chance to call and speak to our fantastic supporters? If the answer is yes, then our One Big Walk Volunteer Caller role could be for you!

 

One Big Walk is Mencap's flagship fundraising campaign where we ask members of the public to organise their own walk, and this year is even bigger than ever! Held during Learning Disability Week (15th-21st June), we're looking for volunteers who can call our volunteers, check in how their walks are going and wish them good luck!

 

Activities you could get up to whilst volunteering could include:

  • Calling supporters who have signed up and thanking them for taking part, checking they have everything they need for their walk
  • Giving check in calls, to check in on progress
  • Giving good luck calls one week before their walk
  • Giving follow up calls one week after their walk
  • Sending WhatsApp messages to supporters who sign up
  • Recording all calls made on a spreadsheet
  • Supporting with other ad hoc administrative tasks as required
Why You'll Love It: 

f you'd like experience working within an office environment, working within the charity sector and feel comfortable talking to members of the public, we want to hear from you!

 

With calls scheduled to start from March throughout to June, get in touch today for a unique opportunity to support Mencap's fundraising campaign.

 

About the team you will be joining: The Community Fundraising Team support individuals, groups, corporates and schools who organise a fundraiser and raise money in aid in Mencap. Out biggest fundraiser is One Big Walk and takes place during Learning Disability Week, all the money raised support our vision for people with a learning disability to live their lives to the full.

What You'll Learn: 

If you'd like experience working within an office environment, working within the charity sector and feel comfortable talking to members of the public, we want to hear from you!

 

With calls scheduled to start from March throughout to June, get in touch today for a unique opportunity to support Mencap's fundraising campaign.

What We're Looking For: 

The skills you need:

  • Comfortable and confident on the phone and speaking to people
  • Friendly and approachable
  • Reliable and patient​
  • Able to work as part of a team​
  • Accepting of others who might be different to yourself​
Summary
Volunteering
Assistant
Social Care
Tower Hamlets
18 Weeks Minimum
7 Hours / Week
Skills you will develop: 
Active listening
Building relationships and influencing
Communicating
Teamwork
Using professional behaviours
Languages you should know: 
English
Requirements: 
Over 18 years old
Phone Interview

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