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As a Mental Health Ward Volunteer, you will support patients by offering friendly conversation, companionship and support. You’ll work alongside Activity Coordinators, nurses, healthcare assistants and other ward staff to support non-clinical activities that promote a calm, welcoming environment.
This may include helping to prepare and tidy communal spaces, supporting some activity sessions led by the Activity Coordinator and spending time with patients in shared areas. You’ll be part of the wider ward team and always supported by staff, while working within clear boundaries. Volunteers do not carry out clinical, therapeutic, or personal care tasks.
This is a meaningful opportunity to make a difference to patients, supprot staff and gain skills and experience. You’ll feel part of a supportive ward team, gain insight into NHS mental health service and build confidence in a caring environment. Ideal if you’re curious about healthcare, psychology, or people-focused roles.
You’ll learn how adult acute mental health wards operate within the NHS, develop strong communication and active listening skills and gain insight into multidisciplinary teamwork. Full training and ongoing support are provided, including safety training and a local ward induction, so no previous experience is required.
We’re looking for compassionate and reliable volunteers who are interested in supporting people in a mental health setting. No previous experience is required; just a friendly attitude, good communication skills and a willingness to learn.
Volunteers must be 18 years or older and be willing to complete the required recruitment checks, including an enhanced DBS check.
This is a face-to-face, in-person role based on an adult mental health ward at St Charles Hospital. Volunteers are expected to commit to a minimum of 6 months, with regular weekly attendance.
All volunteers will receive full training and support, including mandatory NHS training and a Breakaway course (a safety training programme that focuses on personal safety, de-escalation and breakaway techniques). Adjustments can be made to support individual needs.
You should feel comfortable volunteer observing staff and at times independently while understanding the boundaries of a non-clinical volunteer role, be willing to ask for guidance when needed and respect confidentiality and diversity.
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