- Support service users with completing important documents, including housing forms, benefit applications, referrals, and basic administrative paperwork.
- Help individuals understand written information and fill out forms clearly, working towards the various deadlines
- Maintain confidentiality and handle sensitive information with care.
- You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- omfortable completing forms and supporting others with written tasks.
- Good attention to detail and the ability to explain information clearly and calmly.
- Confident using basic IT tools (e.g., Word, email, online forms).
- Empathy, patience, and the ability to work in a trauma informed, person centred way.
Similar Opportunities
We are looking for a creative and encouraging Songwriting Support Volunteer to help service users explore music as a form of expression, confidence building, and emotional wellbeing.
Are you interested in facilitating a peer support group for people who are struggling with their mental health? We are looking for passionate volunteers to facilitate a weekly online or face-to-face group, to discuss topics relating to mental health.
Are you fluent in Spanish and would like to teach others? We are looking for an enthusiastic volunteer to facilitate a group and support others to improve their conversational and written Spanish.
