- Support service users with completing important documents, including housing forms, benefit applications, referrals, and basic administrative paperwork.
- Help individuals understand written information and fill out forms clearly, working towards the various deadlines
- Maintain confidentiality and handle sensitive information with care.
- You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- omfortable completing forms and supporting others with written tasks.
- Good attention to detail and the ability to explain information clearly and calmly.
- Confident using basic IT tools (e.g., Word, email, online forms).
- Empathy, patience, and the ability to work in a trauma informed, person centred way.
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