- Support service users with completing important documents, including housing forms, benefit applications, referrals, and basic administrative paperwork.
- Help individuals understand written information and fill out forms clearly, working towards the various deadlines
- Maintain confidentiality and handle sensitive information with care.
- You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- omfortable completing forms and supporting others with written tasks.
- Good attention to detail and the ability to explain information clearly and calmly.
- Confident using basic IT tools (e.g., Word, email, online forms).
- Empathy, patience, and the ability to work in a trauma informed, person centred way.
Similar Opportunities
We are dedicated to improving the emotional wellbeing of vulnerable young people. Free To Be supports children who have experienced complex disadvantage to change their stories, through therapeutic adventures and the power of the outdoors.
Wed 17th to Sun 21st Jun and/or Wed 1st to Sun 5th Jul Join us on our action-packed residential summer camp and get to know our friendly service users as you take part in exciting camp activities.
In June 2026, LLST will host its annual fundraising event on Tuesday 9 June, the London Legal Walk, bringing the legal community together to raise funds in support of free legal advice charities across London and the South East.