Our Community Support team provides short-term support to people aged 65+ who have recently been discharged from hospital, in their own homes or on the telephone. The service aims to improve their wellbeing and continue their recovery at home which enables them to maintain their independence. You will be volunteering for our discharge support service that is delivered in partnership with Harrow Carers.
What you will be doing:
• Shopping
• Small domestic task, such as washing up, changing bedding, general tidy
• Helping prepare a light home meal.
• Accompany to a health appointment.
• Collecting prescriptions
• IT support to access health services
• Accompany to social group/health group.
• Providing someone with information and advice about other services that they may require.
• Reading letters and helping with paperwork.
• Posting letters and parcels
• Support to engage with any services that have been referred or signposted to.
• Weekly support calls
What You’ll Get:
• Feel-Good Factor: The joy and satisfaction of knowing you’re making a real difference.
• Experience: Valuable skills in in being a Hospital Community Volunteer
• Community: Meet like-minded people and become part of a supportive and friendly team.
• Support: Development within the role and your personal development by offering appropriate induction and training
Our commitment to you:
• We will make sure that you receive appropriate training for the role and that you have the support of a member of staff.
• We offer a range of benefits and will also cover agreed out-of-pocket expenses
What we are looking for:
• Empathy and an understanding of issues facing older people
• Patience and sensitivity
• Enthusiasm.
• Reliability
• Good interpersonal skills and be able to talk to a wide variety of people
• Sensitivity towards people with disabilities
• Commitment to the role
Time commitment:
We would appreciate any time commitment. However, a regular commitment of at least 1-2 hours per week for a minimum of 12 months would be ideal. You will also need to attend team meetings twice a year and an annual Review Meeting with your manager
To apply please complete the attached application form and email it to volunteering@ageukhhb.org.uk
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Patients can find leaving the hospital challenging, especially for those who live alone or lack immediate support. This role is to support patients transitioning from hospital to home, ensuring their discharge is safe, smooth, and successful.
