We are looking for someone with strong computer skills who enjoys working with others and is a confident user of smartphones and laptops. This is a great opportunity for someone wishing to grow their technical knowledge whilst supporting members of our community to reach their full potential by accessing the online world. We will provide support on how to safely and securely wipe devices, and reinstall software, as well as how to PAT test if you are interested.
We are especially keen for volunteers who have had lived experience of digital exclusion, and we will provide you with training and equipment where required.
The role will involve:
- supporting technical queries from partners and beneficiaries, including repairs alongside volunteers
- setting up and installing new hardware and software systems for donated computers.
- troubleshooting computer hardware problems, rectifying them, and replacing parts when necessary, for example drives, screens and batteries
- upgrade firmware, software, and outdated hardware systems
- maintaining CTA’s workshop space so that it is organised and efficient, and meets health and safety guidelines
- wiping data from devices (training provided)
- updating devices with necessary applications and installing operating systems
- administrative tasks such as organising documentation and stock tidying
- liaising with donors and organisations by email or over the telephone
- other ad hoc tasks related to the running of CTA.
You'll need to be available to volunteer for 3-5 hours a week (Monday-Friday) in Brixton, for a period of at least 3 months.
To apply please email us at volunteering@communitytechaid.org.uk with a short paragraph on why you want to get involved and your availability. Alternatively please call us on 020 3488 7742.
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