The role of Administrator at Nafsiyat Intercultural Therapy Centre is integral to the smooth functioning of its clinical services. This position involves providing efficient administrative support primarily focused on delivering excellent customer service to clients, external organisations, and the Nafsiyat team. The Administrator will maintain databases, process referrals, manage appointments, and perform general administrative tasks to ensure the office runs smoothly.
Skills and Abilities:
• Proficient in calculations and collating statistical information. #
• Effective verbal and written communication skills.
• Highly organised, methodical, and accurate.
• Proactive approach to problem-solving and issue resolution.
• Collaborative team player with strong interpersonal skills.
• IT skills including Microsoft Office and CRM databases.
• Ability to manage deadlines and prioritise effectively.
• Willingness to assist colleagues
For all volunteer positions at our organisation, we require a commitment of at least one day per week, either on a 3-month or 6-month contract basis. Volunteers will be expected to dedicate one day a week of their time from 9:30 AM to 5:30 PM. Depending on the nature of the role, some positions will offer a hybrid working arrangement, allowing for remote work, while others will require attendance at our office. For those working from our office location, we provide support by covering up to £10 of travel and food expenses per day. This commitment ensures consistency and reliability in our volunteer team, allowing us to effectively carry out our mission and serve our community. However, voluntary working hours can be further discussed when you reach out to us
Similar Opportunities
Like all Citizens Advice offices, we rely on the talents and dedication of our volunteers to deliver a quality service, both in engaging face to face with clients and in helping keep the bureau running smoothly.
Like all Citizens Advice offices, we rely on the talents and dedication of our volunteers to deliver a quality service, both in engaging face to face with clients and in helping keep the bureau running smoothly.
Oversee and manage community projects, ensuring successful planning and execution.