General support advisers (volunteer)

What You'll Do: 

Provide general support and advice face-to-face in our Leicester Square centre.  You might be asked for help to access universal credit or other benefits, apply for travel documents, register with a GP, help someone to understand official documents from the local council, help to contact council departments.  

Why You'll Love It: 

You will meet people from many different backgrounds.

You'll be part of a great team of staff and volunteers.

You will help those most vulnerable who often find it challenging when dealing with authorities and understanding how things work in a new country.

What You'll Learn: 

You will learn more about the lives of refugees in the UK.

You will find out more about the asylum system (through our in-house training sessions)

If you are interested, you may wish to find out more about becoming an OISC immigration adviser with our support.

What We're Looking For: 

Excellent IT skills and the ability to quickly find information.

Good communication skills and a personable nature.

French speaking is desirable as many of our clients are from french-speaking African countries.

Other community languages are always welcome.

Reliability and able to attend at least one session every two weeks.

A commitment to helping vulnerable people.

 

 

Summary
Volunteering
Volunteer
Refugees
City of Westminster
26 Weeks Minimum
4 Hours / Week
Skills you will develop: 
Active listening
Inclusive
Using professional behaviours
Languages you should know: 
French
Professional working
Relevant interests: 
Charity / Nonprofit

Similar Opportunities

 
Research Volunteer - Release
City Volunteering
Min. 0 Weeks Minimum weeks
Research Volunteer - Release
Volunteering
Volunteer
Addiction, Human Rights

 
Gateway Assessor Volunteer - Citizens Advice Southwark
City Volunteering
Min. 26 Weeks Minimum weeks
Gateway Assessor Volunteer - Citizens Advice Southwark
Volunteering
Volunteer
Crisis Support, Human Rights

 
Front desk & admin volunteer - Nucleus
City Volunteering
Min. 26 Weeks Minimum weeks
Front desk & admin volunteer - Nucleus
Volunteering
Volunteer
Legal rights and advice

Admin volunteers are the front face of Nucleus, the first people the public see and speak to. They support the calls coming through to the office and the running of the Drop In’s.