What You'll Do:
- Review details of the families booked to visit that day
- Give a warm welcome to all families as they arrive
- Help families to settle in, explain what to expect and offer a cup of tea
- Talk through our referral form to understand their situation better
- Share insight into essential items needed for young children
- Show the items available and encourage them to choose what they love
- Respond with kindness and empathy in emotionally sensitive conversations
- Share information of local activities or services which might be helpful
- Listen out for areas of additional support or concern and share with the team
- Create beautiful packages of clothes, books and toys with care
- Check donated pre-loved items, so that they’re all of gift quality
- Act in a non-judgmental, inclusive and loving way
Why You'll Love It:
- Unique insight into child poverty in the UK and not-for-profit sector
- Induction and regular training
- Written references on request
What You'll Learn:
- Ability to build trust and rapport quickly
- Compassionate communication and active listening skills
- Resilience in challenging or upsetting situations
What We're Looking For:
- Ability to build trust and rapport quickly
- Compassionate communication and active listening skills
- Resilience in challenging or upsetting situations
- Able to carry out light manual tasks
Similar Opportunities
Shop Volunteer
St Joseph's Hospice
Min. 0 Weeks Minimum weeks
Shop Volunteer
Volunteering
Volunteer
Health, Older People
Interested in fashion or charity retail, or simply want to become more involved in your local community, then we would love to welcome you Our charity shops contribute significant funds to the Hospice to enable it to support patients & their families
Compassionate Neighbours
St Joseph's Hospice
Min. 0 Weeks Minimum weeks
Compassionate Neighbours
Volunteering
Befriender
Health, Mental Health, Older People, Social Care
Compassionate Neighbours is a social movement, founded by St Joseph’s Hospice in 2014, to help reduce loneliness and social isolation. CN are trained volunteers offering friendship & a listening ear.
Workshop Facilitator
Climate Ed
Min. 26 Weeks Minimum weeks
Workshop Facilitator
Volunteering
Speaker
Education, Environment