Information and reception volunteer - Citizens Advice Brent

What You'll Do: 

Help manage reception and provide information.
As a receptionist, you’ll manage ‘front-of-house’. You’ll work with other volunteers, and you’ll be supported and managed by the advice session supervisor and the administration team. You will

  • greet our clients and other visitors
  • ensure clients know what is happening and how long they have to wait
  • explain the services on offer
  • give clients leaflets, lists and self-help materials
  • take records of the number of client visits and how long they wait to be seen
  • keep the reception area tidy
  • enter information into computer systems.
What We're Looking For: 

You don’t need specific qualifications and experience but you’d need to:

  • be polite when talking to people
  • have basic computing skills
  • have an understanding of, and commitment to, confidentiality
  • be friendly and approachable.

 

Apply now by emailing our Office Manager at volunteering@cabrent.org.uk

Summary
Volunteering
Volunteer
Legal rights and advice
Brent
Skills you will develop: 
Applying Technology
Communicating
Using professional behaviours

Similar Opportunities

 
Project Play: Tanzania ft Kilimanjaro
Play Action International
Min. weeks
Project Play: Tanzania ft Kilimanjaro
Volunteering
Volunteer
Education, Environment, Young People

Are you ready to blend purpose with adventure? Join our trusted charity partner, and NGO, Play Action International for an extraordinary 4-week journey in Tanzania that will both enrich lives and fulfil your dreams.

 
Dementia Befriending Volunteer
Age UK Camden
Min. 1 Weeks Minimum weeks
Dementia Befriending Volunteer
Volunteering
Befriender
Older People

 
TCS London Marathon 2025 volunteering
Teenage Cancer Trust
Min. 0 Weeks Minimum weeks
TCS London Marathon 2025 volunteering
Volunteering
Volunteer
Young People

In 2025, more than 300 runners are donning their Teenage Cancer Trust shirts and taking on 26.2 miles to raise funds for young people with cancer. Could you help to celebrate and encourage them by helping us make some noise at our cheer points?