Information and reception volunteer - Citizens Advice Brent

What You'll Do: 

Help manage reception and provide information.
As a receptionist, you’ll manage ‘front-of-house’. You’ll work with other volunteers, and you’ll be supported and managed by the advice session supervisor and the administration team. You will

  • greet our clients and other visitors
  • ensure clients know what is happening and how long they have to wait
  • explain the services on offer
  • give clients leaflets, lists and self-help materials
  • take records of the number of client visits and how long they wait to be seen
  • keep the reception area tidy
  • enter information into computer systems.
What We're Looking For: 

You don’t need specific qualifications and experience but you’d need to:

  • be polite when talking to people
  • have basic computing skills
  • have an understanding of, and commitment to, confidentiality
  • be friendly and approachable.

 

Apply now by emailing our Office Manager at volunteering@cabrent.org.uk

Summary
Volunteering
Volunteer
Legal rights and advice
Brent
Skills you will develop: 
Applying Technology
Communicating
Using professional behaviours

Similar Opportunities

 
Befriender
Epilepsy Action
Min. 12 Weeks Minimum weeks
Befriender
Volunteering
Befriender
Disability, Mental Health

Are you a good listener, able to show empathy and understanding as well as being able to spot the positive things in life? This could be the perfect role for you!

 
Mentor young people in a Pupil Referral Unit
Unfold (Empowerment through Mentoring)
Min. 24 Weeks Minimum weeks
Mentor young people in a Pupil Referral Unit
Volunteering
Mentor
Education, Young People

Pupils in a pupil referral unit have been permanently or temporarily removed from mainstream school, often resulting in experiencing further difficulties and challenges. We have seen positive change in such pupils through our mentoring

 
Dementia Befriending Volunteer
Age UK Camden
Min. 52 Weeks Minimum weeks
Dementia Befriending Volunteer
Volunteering
Befriender
Mental Health, Older People, Social Care

Dementia Befriending Supporting older people living with memory loss and dementia Dementia Befriending supports people to live independently and safely at home for as long as possible, stay socially engaged and carry on doing what they love.