Volunteer Food Hub Assistant

What You'll Do: 

 Key Responsibilities

 

 Remote Support (Monday, Tuesday, Wednesday) 

- Manage incoming phone calls and respond to emails related to Food Hub services. 

- Address customer enquiries, manage scheduling, and coordinate food deliveries and collections. 

- Perform administrative tasks, ensuring all queries are resolved in a timely and efficient manner. 

- Provide support and cover for the Hub Manager on remote working days. 

 

On-site Support (Alternate Thursdays) 

- Assist with food distribution and manage related administrative tasks during a 4 ½ hour shift. 

- Maintain cleanliness and organisation at the Food Hub, ensuring compliance with health and safety standards. 

- Support stock management, including receiving deliveries and preparing for distribution. 

- Assist with any scheduled in-person meetings or community appointments. 

What We're Looking For: 

We are looking for an enthusiastic and well-organised Food Hub Assistant to support our community-driven food operations on a part-time basis. You will play a key role in assisting with both the day-to-day remote management and in-person activities at the Food Hub. Your role will include handling calls and emails from home on Mondays, Tuesdays, and Wednesdays, as well as providing in-person support at the Food Hub on alternate Thursdays. If you have strong communication skills, a food hygiene certification, and a passion for community work, this could be the perfect role for you!

 

 

Key Qualifications

 

- Food Hygiene Certification: Must have or be willing to obtain a valid food hygiene certificate before starting the role. 

- Strong Communication Skills: Excellent written and verbal skills to manage phone and email enquiries effectively. 

- Organisational Skills: Ability to handle multiple tasks, prioritise effectively, and work independently when remote. 

- Flexibility: Available to work remotely on Mondays, Tuesdays, and Wednesdays, and attend the Food Hub for 4 ½ hours on alternate Thursdays. 

- Team Player: Willingness to collaborate with the Food Hub team and assist with various tasks to ensure smooth operations. 

 

Summary
Volunteering
Assistant
Young People
Hackney
Skills you will develop: 
Applying Technology
Communicating
Teamwork

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