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We are seeking volunteers to support the daily operations of Claremont. This is an excellent opportunity for anyone looking to gain professional experience within a busy arts centre, make a difference within the community, engage with members and meet new people.
Commitment
The Claremont Project operates Monday to Friday 9-5. We are looking for volunteers who can commit to a 6-month program with flexible options; you may offer a morning, an afternoon, full day, or one or two days a week, based on your availability.
The Volunteer role will include:
Front of House and member engagement
- Act as a friendly, welcoming front-of-house presence at Claremont, visible, present, and positive.
- Quick to notice and respond to people entering the centre.
- Answer questions about the programme and answer the telephone.
Administration
- Enter new member’s data quickly and accurately into our Customer Relationship Management System, produce membership cards, record and share accurate attendance data, take class payments.
- Assist with administrative tasks related to Claremont (posters, producing materials for members).
Centre/Activity Operations
- Setting up/packing down classes, ensuring correct equipment is available for each class/activity.
Key skills and requirements
- This is a physical role that involves moving and setting up equipment, so a good level of physical fitness would be beneficial.
- Strong interpersonal skills are essential to create a warm and positive environment for members and visitors.
At Claremont we are a very friendly, open, and welcoming community. As a volunteer you will have the opportunity to build connections with members, make a difference to the community, gain an insight into the operations of a busy arts centre whilst developing your professional skills.
Your time at Claremont will provide you with experience working in a busy Community arts centre. You will gain experience in various areas, including operational tasks, front of house, dealing with a vulnerable client group, and dealing with sensitive/confidential information, among other things.
Full induction training for the systems, operations, and organisational ethos of Claremont (when you start).
At Claremont it is important to attend the needs of members, helping with enquiries and problems where appropriate. Offering a level of practical and emotional support in reducing issues related to loneliness and isolation.
The person for this role will be:
- Age 18 or over.
- Friendly, outgoing person who thrives in a busy environment.
- Able to maintain confidentiality.
- Confident, empathetic, open and approachable, with excellent communication and interpersonal skills.
- Flexible and reliable with the ability to commit to a six-month volunteer program with flexible options; you may offer a morning, a afternoon, full day or one to two days a week, based on your availability.
Please apply by sending your CV, cover letter outlining why you would like to be a volunteer at Claremont and your availability to: laura@claremont-project.org
Please note there is no deadline for applications, we will be recruiting on a rolling basis.
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