Hotel Assistant Volunteer

What You'll Do: 

As a Hotel Assistant Volunteer, you will be vital to the smooth running of Crisis at Christmas. You will be a part of a team of volunteers who work on a wide variety of tasks including: 

  • ‘Welcome and Reception’ Greeting guests on arrival and getting them settled into the centre  
  • ‘Gap Duty’  where you will be looking after a part of the centre this is a great opportunity to get out a jigsaw or puzzle and start a chat with guests or other volunteers.  
  • ‘Meal Service’ could be table or buffet service of meals or serving teas, coffees and snacks 
  • ‘Neighbourhood Management’ cleaning,  making sure the environment is tidy and safe, popping notes through guests doors 
  • ‘Help and Support’ you may be looking after salon or healthcare appointments or helping out with arts and crafts 
  • ‘Back of House’ supporting our QM’s with the centres stock,  clearing rubbish and recycling, clothing store 
  • ‘Ad Hoc’ you might find you wrapping and delivering Christmas gifts in our hotels, supporting on trips to museums or our football tournament etc. 
  • Other duties as requested by Team Leader. 
  • Our night shift volunteers will ensure a peaceful environment so our guests can get a good nights sleep but may also be cleaning and preparing for the next day and chatting to guests who can't sleep. 
  • You will work in a pair at all times  
  • There will be a short briefing at the beginning and end of each shift which you must attend 

 

Shift times 

08:00 - 15:45   

15:15 – 23:00   

22:30 – 08:30  

 

For this role there will be a minimum shift requirement of 2 shifts

 

Apply here:

 

Why You'll Love It: 
  • You will have the opportunity to be part of a volunteer led team making a real difference to the lives of people experiencing homelessness over the Christmas period    
  • The opportunity to share existing or develop new skills in a friendly and supportive environment    
  • Access to relevant Crisis at Christmas training events   
  • Support and advice from Crisis at Christmas staff team      
  • Experience in running activities  
  • A platform for building confidence    
  • Skills and knowledge in providing services for people experiencing homelessness 
What We're Looking For: 
  • Positive attitude and a general willingness to get involved    
  • Ability to follow instructions    
  • Communicate and collaborate effectively with team    
  • Be flexible to move around the centre as and when necessary      
  • Have a good understanding of the aims of Crisis at Christmas and how the project works with year-round Skylight services and realistic expectations of what can be accomplished within the Crisis at Christmas time period    
  • Be comfortable escalating any concerns to the Shift Team for a resolution      
  • Sensitivity to the issues and needs of people experiencing homelessness and help to deliver the CC services in a caring and inclusive manner   

 

To apply, please head to the Crisis volunteering page

Summary
Volunteering
Volunteer
Crisis Support
Homelessness
Poverty
City of London
0 Weeks Minimum
8 Hours / Week
Skills you will develop: 
Active listening
Communicating
Emotional intelligence
Inclusive
Teamwork

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