Main role:
Term time weekday volunteering:
• Meet and greet schools upon arrival and look after them during their visit
• Assist schools during their time in the galleries, e.g. helping with activity sheets and answering questions
• Support schools’ workshops
• Support staff to facilitate object handling for schools
Weekend and school holiday weekday volunteering:
• Support staff and freelancers in delivering a range of informal learning sessions for families including under 5’s and their carers
• Interact with families to support their learning and enjoyment during activities
• Help with the preparation of resources and materials and support the delivery of large-scale events
• Support staff to facilitate object handling for families
We will reimburse you for expenses for travel and lunch of up to £12 per day.
We will support your commitment to us with ongoing training and social events
Through this role you will gain:
• Experience in a busy and creative environment
• Experience of engaging with schools, children and young people
• The opportunity to develop your knowledge of museum learning and the history of London
• Experience of carrying out activities as part of a team
• Development of customer service, communication and organisational skills
It is not essential to have previous experience for this role, as you’ll receive free training in working with schools and families
We are looking for applicants who are confident in engaging with family and school audiences, approachable and friendly.
You do not need prior knowledge of the collection, although an enthusiasm for the subject matter of the London Museum Docklands, and a willingness to convey this to others, is essential.
Suitable for volunteers 18+
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Like all Citizens Advice offices, we rely on the talents and dedication of our volunteers to deliver a quality service, both in engaging face to face with clients and in helping keep the bureau running smoothly.
Like all Citizens Advice offices, we rely on the talents and dedication of our volunteers to deliver a quality service, both in engaging face to face with clients and in helping keep the bureau running smoothly.
Your role will be to answer our telephone helpline and carry out an assessment of the issues presented by clients to help them find the information they need to solve their problems.
