As a volunteer, you’ll help members of the community with digital skills, supporting them with everyday technology use. This could include:
· Helping beginners get comfortable with computers
· Assisting with basic IT tasks like browsing the internet and sending emails
· Supporting people with using their phones, laptops, or iPads
Our programme is designed for those at risk of digital exclusion, so no specialist IT background is needed—just patience, a friendly approach, and a willingness to help.
We welcome a diverse range of participants, some of whom may face additional barriers to learning, such as mental health challenges. Your role will be to provide support, encouragement, and create a safe, welcoming space where they can build confidence in their digital skills.
Sessions take place weekly at St Luke’s Community Centre, from 1:45 – 3:15pm.
- Make a real impact – Help bridge the digital divide and empower people to stay connected in an increasingly online world.
- Share your knowledge – Use your skills to teach and mentor others, helping them build confidence with technology.
- Build meaningful connections – Engage with a diverse range of people, hearing their stories and supporting them in a truly hands-on way.
- Develop valuable skills – Strengthen your communication, teaching, and mentoring abilities—great for both personal growth and your CV.
- Be part of a supportive community – Join a friendly team of volunteers and staff who are passionate about making a difference.
- A rewarding experience – See firsthand the confidence and independence people gain through your support.
- How to communicate effectively – Adapt your approach to support people with different backgrounds, needs, and confidence levels.
- How to provide a safe and welcoming space – Develop the skills to create an inclusive, encouraging learning environment.
- Teaching and mentoring skills – Learn how to break down complex topics into simple, accessible steps.
- Problem-solving in real time – Gain experience in troubleshooting digital challenges and guiding people to solutions.
- Patience and empathy – Strengthen your ability to support learners at their own pace, making a real difference in their confidence
We’re looking for friendly and patient volunteers who are passionate about helping others. You don’t need an IT background—just a willingness to support people in building their confidence with technology.
Ideally, you’ll have:
· Good communication skills – The ability to explain things simply and clearly.
· Patience and empathy – A supportive approach to helping people learn at their own pace.
· An interest in teaching or mentoring – Whether formal or informal, experience in guiding others is a plus.
· A problem-solving mindset – Willingness to troubleshoot and adapt to different learning needs.
· A friendly and approachable attitude – Creating a welcoming space is key!
No specialist knowledge is required—just an enthusiasm for making a difference and a desire to help others gain confidence with digital skills.
Similar Opportunities
Enjoy the party atmosphere and make some noise for our runners at the London Marathon on Sunday 27 April.
Thursday 21st – Sunday 24th August and/or Thursday 28th – Sunday 31st August Join us on one (or both!) of our action-packed summer camps and get to know our friendly service users as you take part in exciting camp activities.
