As a volunteer, you’ll help members of the community with digital skills, supporting them with everyday technology use. This could include:
· Helping beginners get comfortable with computers
· Assisting with basic IT tasks like browsing the internet and sending emails
· Supporting people with using their phones, laptops, or iPads
Our programme is designed for those at risk of digital exclusion, so no specialist IT background is needed—just patience, a friendly approach, and a willingness to help.
We welcome a diverse range of participants, some of whom may face additional barriers to learning, such as mental health challenges. Your role will be to provide support, encouragement, and create a safe, welcoming space where they can build confidence in their digital skills.
Sessions take place weekly at St Luke’s Community Centre, from 1:45 – 3:15pm.
- Make a real impact – Help bridge the digital divide and empower people to stay connected in an increasingly online world.
- Share your knowledge – Use your skills to teach and mentor others, helping them build confidence with technology.
- Build meaningful connections – Engage with a diverse range of people, hearing their stories and supporting them in a truly hands-on way.
- Develop valuable skills – Strengthen your communication, teaching, and mentoring abilities—great for both personal growth and your CV.
- Be part of a supportive community – Join a friendly team of volunteers and staff who are passionate about making a difference.
- A rewarding experience – See firsthand the confidence and independence people gain through your support.
- How to communicate effectively – Adapt your approach to support people with different backgrounds, needs, and confidence levels.
- How to provide a safe and welcoming space – Develop the skills to create an inclusive, encouraging learning environment.
- Teaching and mentoring skills – Learn how to break down complex topics into simple, accessible steps.
- Problem-solving in real time – Gain experience in troubleshooting digital challenges and guiding people to solutions.
- Patience and empathy – Strengthen your ability to support learners at their own pace, making a real difference in their confidence
We’re looking for friendly and patient volunteers who are passionate about helping others. You don’t need an IT background—just a willingness to support people in building their confidence with technology.
Ideally, you’ll have:
· Good communication skills – The ability to explain things simply and clearly.
· Patience and empathy – A supportive approach to helping people learn at their own pace.
· An interest in teaching or mentoring – Whether formal or informal, experience in guiding others is a plus.
· A problem-solving mindset – Willingness to troubleshoot and adapt to different learning needs.
· A friendly and approachable attitude – Creating a welcoming space is key!
No specialist knowledge is required—just an enthusiasm for making a difference and a desire to help others gain confidence with digital skills.
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