Support Session Volunteer
What You'll Do:
Support Session Volunteers help our clients with general advocacy issues who are not eligible for Statutory Advocacy. The help us to reduce waitlists and support more individuals by
- Helping clients understand about advocacy
- Supporting clients with general issues they cannot resolve on their own
- Keeping detailed notes and records of interactions with clients and visits
- Logging work on the case management system
- Doing research and making contacts with other services
- referring clients to our paid advocacy service if necessary
- signposting clients to other services
- promoting our services and organisation
- delivering general advocacy cases
Why You'll Love It:
You could help improve the quality of someone’s life.
This role is ideal for social work students, an interest in the care sector or retired professionals.
What You'll Learn:
- Support of allocated paid advocate and other staff
- Training in the role and other learning opportunities
- the opportunity to make a positive difference to people with care and support needs.
- the opportunity to learn new skills, meet new people and gain experience in your chosen volunteering role/s
- the opportunity to help us develop our volunteering work
- Regular support and KIT (Keeping in touch) meetings
- a reference if you complete over six months of Volunteering
- reimbursement of expenses and travel costs in line with VoiceAbility policy
What We're Looking For:
We are looking for individuals with the following key skills and attributes
- Good communication skills – written and verbal
- Empathy and patience when dealing with clients
- A knowledge of or interest in advocacy
- A basic level of IT literacy – email, docs
- Accuracy and attention to detail
- Ability to manage own time and prioritise workload
- Ability to work independently & as part of a team
- A commitment to the aims and ethos of VoiceAbility