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Support Session Volunteer

Support Session Volunteer

What You'll Do: 

Support Session Volunteers help our clients with general advocacy issues who are not eligible for Statutory Advocacy. The help us to reduce waitlists and support more individuals by

 

  • Helping clients understand about advocacy
  • Supporting clients with general issues they cannot resolve on their own
  • Keeping detailed notes and records of interactions with clients and visits
  • Logging work on the case management system
  • Doing research and making contacts with other services
  • referring clients to our paid advocacy service if necessary
  • signposting clients to other services
  • promoting our services and organisation
  • delivering general advocacy cases
Why You'll Love It: 

You could help improve the quality of someone’s life.

 

This role is ideal for social work students, an interest in the care sector or retired professionals.

What You'll Learn: 
  • Support of allocated paid advocate and other staff
  • Training in the role and other learning opportunities
  • the opportunity to make a positive difference to people with care and support needs.
  • the opportunity to learn new skills, meet new people and gain experience in your chosen volunteering role/s
  • the opportunity to help us develop our volunteering work
  • Regular support and KIT (Keeping in touch) meetings
  • a reference if you complete over six months of Volunteering
  • reimbursement of expenses and travel costs in line with VoiceAbility policy
What We're Looking For: 

We are looking for individuals with the following key skills and attributes

  • Good communication skills – written and verbal
  • Empathy and patience when dealing with clients
  • A knowledge of or interest in advocacy
  • A basic level of IT literacy – email, docs
  • Accuracy and attention to detail
  • Ability to manage own time and prioritise workload
  • Ability to work independently & as part of a team
  • A commitment to the aims and ethos of VoiceAbility
Summary
Volunteering
Volunteer
Disability
Human Rights
Mental Health
Older People
Newham
Redbridge
24 Weeks Minimum
3 Hours / Week
Skills you will develop: 
Communicating
Creative problem-solving
Organisation
Requirements: 
DBS check
Over 18 years old
Phone Interview
Training