This opportunity has expired. It is no longer possible to apply for this opportunity.Discover Volunteer - Front of House
Imperial War Museums is a global authority on conflict and its impact on people’s lives. Our vision is to be a leader in developing and communicating a deeper understanding of the causes, course and consequences of war. Using the personal stories and experiences in our unique collections, our objective is to challenge people of all ages to look at war and conflict from different perspectives
Discover Volunteers are the warm and welcoming face of the museum helping visitors in the discovery and orientation of the site. They are confident using their initiative, intuition and are proud of being an IWM ambassador. As well as helping visitors explore our exhibits and activities Discover volunteers may also welcome groups and help to point out key facilities, address access needs and highlight our ‘Hidden Gem’.
You will choose either Imperial War Museum London at Lambeth Road, HMS Belfast near London Bridge or the Churchill War Rooms in Westminster when signing up. This will be your home branch. There will be opportunities to join the other branches if you would wish to.
As a Discover volunteer you will be there at the beginning of the visitor journey and will have the opportunity to make our visitors feel special and valued by informing, enthusing and engaging in all that IWM has to offer. You will be able to make recommendations based on their personal interests and provide orientation information to make sure that they get the very most out of their visit.
This is a fantastic opportunity for volunteers to develop visitor experience skills in a practical setting alongside a diverse team at our branches. You will receive opoortunities to learn more about the insights of a national museum, get development opportunities across a variety of skills and meet brilliant peopel from all over the world! We organise get togethers, training sessions, trips and other knowledge sharing opportunities, so that you can also feel as part of our community and IWM in general.
This role will help you with your customer facing skills as well as public speaking. You will learn more about how museums work and what is important to keep a large national institution relevant. We also provide a wide range of historical information and other training opportunities.
We are looking for volunteers who are friendly, engaging and passionate about the IWM and its charitable message. Who are confident using their initiative and intuition and are proud of being an IWM ambassador.
We are hoping for volunteers who can commit to ideally 1 shift per week, between 10:00 – 13:30 or 13:30 – 16:30 (timings can be flexible). We are particularly looking for more volunteers on the weekends and afternoons. We will give priority to applicants who are available on Saturdays, Sundays or Mondays.
To volunteer for this exciting role, you must be aged 18 or over, enjoy new experiences, helping others and be happy to work as part of a team. If all this sounds like you then we would love to hear from you.