Information and reception volunteer - Citizens Advice Brent

What You'll Do: 

Help manage reception and provide information.
As a receptionist, you’ll manage ‘front-of-house’. You’ll work with other volunteers, and you’ll be supported and managed by the advice session supervisor and the administration team. You will

  • greet our clients and other visitors
  • ensure clients know what is happening and how long they have to wait
  • explain the services on offer
  • give clients leaflets, lists and self-help materials
  • take records of the number of client visits and how long they wait to be seen
  • keep the reception area tidy
  • enter information into computer systems.
What We're Looking For: 

You don’t need specific qualifications and experience but you’d need to:

  • be polite when talking to people
  • have basic computing skills
  • have an understanding of, and commitment to, confidentiality
  • be friendly and approachable.

 

Apply now by emailing our Office Manager at volunteering@cabrent.org.uk

Summary
Volunteering
Volunteer
Legal rights and advice
Brent
Skills you will develop: 
Applying Technology
Communicating
Using professional behaviours

Similar Opportunities

 
Communication Support Volunteer
Aphasia Re-Connect
Min. 5 Weeks Minimum weeks
Communication Support Volunteer
Volunteering
Supporter
Health

The aim of this communication support role is to have better conversations, and to support people with a communication disability, aphasia, to live life well. Aphasia is secondary to a stroke or brain injury or illness.

 
Fundraising Guru
Aphasia Re-Connect
Min. 6 Weeks Minimum weeks
Fundraising Guru
Volunteering
Ambassador
Disability

Work alongside us to bring in funds for Aphasia Re-Connect. Work with our advisory group to contribute your ideas and support. Be prepared to roll up your sleeves and join us for events and initiatives. Be happy to take and share photos.

 
Conversation Partner
Aphasia Re-Connect
Min. 6 Weeks Minimum weeks
Conversation Partner
Volunteering
Befriender
Older People

Visit a person at home and befriend them, offering communication support, and a fresh perspective from their daily routine. The person you visit will have aphasia, a communication disability, often stuck at home without support.

Related Articles

City St George's Volunteering
International volunteering - City Volunteering...
We know that international volunteering is confusing to navigate, so here's our guidance on what to consider before applying.
City St George's Volunteering
Volunteering in the Youth Justice Service
We talk about what the Youth Justice Service is, what kind of volunteer roles are available, and how you can get involved in your local YJS.
City St George's Volunteering
What volunteering is and isn't
Here’s a quick guide of what volunteering is and isn’t.